gijonsesale Posted May 20, 2019 Share Posted May 20, 2019 my website has suspended, appstursoft.I asked before if there was a limit of the resorces and you said no.I can delete the part it consumes more resources Link to comment Share on other sites More sharing options...
wolstech Posted May 20, 2019 Share Posted May 20, 2019 Causing high server load. 226% more cpu than #2, 147% more memory than #2. /home1/ferastur/public_html/videolist.ga/music.php There's no limit in theory. That's to say that if you were the only person using the server at that moment in time, you technically do have unlimited resources. In reality though, this will never actually happen and you're much more constrained, though this limit does move around depending on how much others are using at any given time. You can check your load here: https://tommy.heliohost.org:2083/frontend/paper_lantern/load/index.live.php If you are near 100 for CPU or memory use, you're more likely to be suspended. Please fix or remove the above script. I've added a deny from all to your .htaccess file for videolist.ga so you won't get resuspended while you work to fix this. Unsuspended. Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 ok, I updated the music.php more light, without the search of related artists and withouts albums, I think it will be faster and lighter now.Can you review and unlock the website , please ? Link to comment Share on other sites More sharing options...
flazepe Posted May 21, 2019 Share Posted May 21, 2019 unlock the website , please ?Please clear your cache. 1 Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 I clear the cache but is still not working : www.videolist.ga Link to comment Share on other sites More sharing options...
flazepe Posted May 21, 2019 Share Posted May 21, 2019 Oh, wait. Did you renamed your .htaccess file yet? If not, try doing that. Link to comment Share on other sites More sharing options...
wolstech Posted May 21, 2019 Share Posted May 21, 2019 It's the htaccess file for videolist.ga causing this. I added deny from all so he would not get resuspended while he fixed it. He can either edit the file and remove it (should be the last line), or rename/delete the file. Link to comment Share on other sites More sharing options...
flazepe Posted May 21, 2019 Share Posted May 21, 2019 @wolstech Just realized that after he replied. By the way, I'm also kind of worried he might not see the .htaccess file in the file manager since hidden files are not shown by default. Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 ok I'm going to check this, thanks by the help Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 no, I don't see the htaccess Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 how can I see the hidden files ? it cannot connect with ftp, I'm using the online file manager now Link to comment Share on other sites More sharing options...
Luigi123 Posted May 21, 2019 Share Posted May 21, 2019 I can you help you to enable “showing the hidden files” but if I have your permission to access your hosting account in cPanel. The password will be changed. After that, I will send you the new password so you can change it back. Link to comment Share on other sites More sharing options...
wolstech Posted May 21, 2019 Share Posted May 21, 2019 I just edited it for him. It should work now. 2 Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 ok, thank you both Link to comment Share on other sites More sharing options...
gijonsesale Posted May 21, 2019 Author Share Posted May 21, 2019 yes, it's working. Thank you very much Wolstech Link to comment Share on other sites More sharing options...
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