vizinho Posted May 22, 2019 Share Posted May 22, 2019 I'm trying to use a .pt domain.The registrar is reporting that I first need to set up the domain on host and then provide them the configuration details.Only then, with a .pt domain, is possible to point the domain. It's not possible to only change the nameservers. Can you help me on how to proceed? Thank you. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 22, 2019 Share Posted May 22, 2019 We often see registro.br users with this issue as well. This is caused by your registrar not following the industry standard practice of configuring the domain end first, and is a problem for any hosting company that uses cPanel. The best solution is to find another registrar, however if you really want to use your current one... You need to choose one of the following methods:Set the domain in question as your main domain: http://heliohost.org/classic/support/scripts/domainWait a few hours for DNS to update.Log into cPanel and check in the right column to confirm your domain has changed. If it does not, let me know and I'll change it manually.Tell the registrar to configure the domain's name servers.(Optional) Change the main domain back to it's original setting.(Optional) Add the domain as an alias or addon domain.OR:Transfer the domain to a registrar that actually follows industry standard practices.Set the name servers at your new registrar.Configure the domain normally. Quote Link to comment Share on other sites More sharing options...
vizinho Posted May 23, 2019 Author Share Posted May 23, 2019 Thanks wolstech, it worked! For now I went with first option. Quote Link to comment Share on other sites More sharing options...
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