webdevsemo Posted June 17, 2019 Share Posted June 17, 2019 No idea why suspended. Sites do not have very much traffic and there is no illegal content, copyright infringement, etc. 2) a. Username: webdevseb. I think Tommyc. Not sure what main domain is. Sites are rapidenglish.me and fandco.io, my businesses. Clients are seeing the "Account Suspended" message. Looks bad. If you believe that your account is incorrectly suspended:1) Create a new topic named "Suspended: hh_username", replacing hh_username with your HelioHost username2) In your post, include the following information:a. your HelioHost usernameb. the server your account is onc. your HelioHost main domain Link to comment Share on other sites More sharing options...
wolstech Posted June 17, 2019 Share Posted June 17, 2019 Causing high server load. /home1/webdevse/public_html/rapidenglish.me/xmlrpc.php It's for high load...specifically WordPress, which is the number one cause of this. The proper solution is to not use WP (it's a horrible pile of garbage internally, and widely regarded as the worst CMS available when it comes to performance and security). We usually recommend Joomla as an alternative. If you really want to try and make WP usable, the next step is to remove a bunch of extensions to try and reduce its load. I've added a deny from all to your htaccess for rapidenglish.me to disable the offending WP installation and unsuspended you. Link to comment Share on other sites More sharing options...
webdevsemo Posted June 18, 2019 Author Share Posted June 18, 2019 I see, ok. Trying to get into the site now. Getting this message with multiple browsers: ForbiddenYou don't have permission to access / on this server.Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Link to comment Share on other sites More sharing options...
wolstech Posted June 18, 2019 Share Posted June 18, 2019 I disabled that one website because it kept getting you suspended again almost immediately. You can unblock it by deleting the “deny from all” from the .htaccess file in that donain’s folder, but be aware you may get suspended again for load if you do. If that happens you’ll have to delete the entire contents of that folder to fix it. Link to comment Share on other sites More sharing options...
webdevsemo Posted June 18, 2019 Author Share Posted June 18, 2019 Thanks. I've deleted all plugins that I don't really absolutely need. About changing to Joomla, I don't know, I guess I'd just have to totally redo the site. I hope it will be ok now. Link to comment Share on other sites More sharing options...
webdevsemo Posted June 18, 2019 Author Share Posted June 18, 2019 I guess it was a google analytics plugin. Everything else is for site building only. Link to comment Share on other sites More sharing options...
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