aniruddh Posted July 4, 2019 Share Posted July 4, 2019 hello sir,I`m trying to change php version from cpanel but could not chage it please help.here is error message:Error:(XID 4xsjjv) 1 error occurred: Error #1: The system failed to apply the “PHP” version to “nonsense.win”: Cpanel::Exception::IO::FileLockError/(XID gmau4v) The system failed to lock the file “/.htaccess” (as EUID: 3312, EGID: 3314 3314) because of the following error: Permission denied at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 330. Cpanel::Exception::create("IO::FileLockError", ARRAY(0x3c92fa8)) called at /usr/local/cpanel/Cpanel/Transaction/File/Base.pm line 129 Cpanel::Transaction::File::Base::new("Cpanel::Transaction::File::Raw", "path", "/.htaccess", "permissions", 420, "restore_original_permissions", 1) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 188 Cpanel::WebServer::Supported::apache::Htaccess::_internal_set_handler(Cpanel::WebServer::Supported::apache::Htaccess=HASH(0x390f570), "package", "inherit", "handler", Cpanel::WebServer::Supported::apache::Handler::inherit=HASH(0x3b8cf00), "userdata", Cpanel::WebServer::Userdata=HASH(0x13d8c70), "vhost", ...) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 209 Cpanel::WebServer::Supported::apache::Htaccess::__ANON__() called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 97 eval {...} called at /usr/local/cpanel/Cpanel/AccessIds/ReducedPrivileges.pm line 97 Cpanel::AccessIds::ReducedPrivileges::call_as_user(CODE(0x3b04eb8), 3312, 3314) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache/Htaccess.pm line 211 Cpanel::WebServer::Supported::apache::Htaccess::set_handler(Cpanel::WebServer::Supported::apache::Htaccess=HASH(0x390f570), "userdata", Cpanel::WebServer::Userdata=HASH(0x13d8c70), "vhost", "nonsense.win", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 914 Cpanel::WebServer::Supported::apache::__ANON__(Cpanel::Exception::IO::FileLockError=HASH(0x390f4f8)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122 Try::Tiny::try(CODE(0x390f558), Try::Tiny::Catch=REF(0x34f8ee0)) called at /usr/local/cpanel/Cpanel/WebServer/Supported/apache.pm line 920 Cpanel::WebServer::Supported::apache::set_vhost_lang_package(Cpanel::WebServer::Supported::apache=HASH(0x3c5cee8), "vhost", "nonsense.win", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", "inherit", "userdata", ...) called at /usr/local/cpanel/Cpanel/WebServer.pm line 450 Cpanel::WebServer::__ANON__(Cpanel::Exception::IO::FileLockError=HASH(0x3b658d8)) called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 122 Try::Tiny::try(CODE(0x3a52108), Try::Tiny::Catch=REF(0x39c2c88)) called at /usr/local/cpanel/Cpanel/WebServer.pm line 455 Cpanel::WebServer::set_vhost_lang_package(Cpanel::WebServer=HASH(0x3c3a090), "vhost", "nonsense.win", "user", "rainyads", "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/WebServer.pm line 529 Cpanel::WebServer::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 101 eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 92 Try::Tiny::try(CODE(0x3c00340), Try::Tiny::Catch=REF(0x3c9cb08)) called at /usr/local/cpanel/Cpanel/WebServer.pm line 535 Cpanel::WebServer::set_vhost_lang_packages(Cpanel::WebServer=HASH(0x3c3a090), "user", "rainyads", "vhosts", ARRAY(0x3bfd848), "lang", Cpanel::ProgLang::Supported::php=HASH(0x3c0f230), "package", ...) called at /usr/local/cpanel/Cpanel/PHP/Vhosts.pm line 97 Cpanel::PHP::Vhosts::setup_vhosts_for_php(ARRAY(0x3ae8360)) called at /usr/local/cpanel/Cpanel/PHP/Vhosts.pm line 238 Cpanel::PHP::Vhosts::php_set_vhost_versions_as_root(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, HASH(0x1367eb8), 0) called at bin/admin/Cpanel/multilang.pl line 67 eval {...} called at bin/admin/Cpanel/multilang.pl line 67 bin::admin::Cpanel::multilang::UPDATE_VHOST_CPANEL(bin::admin::Cpanel::multilang=HASH(0x38c04a0), "ea-php72", "nonsense.win") called at /usr/local/cpanel/Cpanel/AdminBin/Script/Call.pm line 119 Cpanel::AdminBin::Script::Call::_dispatch_method(bin::admin::Cpanel::multilang=HASH(0x38c04a0)) called at /usr/local/cpanel/Cpanel/AdminBin/Script.pm line 166 Cpanel::AdminBin::Script::new("bin::admin::Cpanel::multilang", "alarm", 20) called at bin/admin/Cpanel/multilang.pl line 23 Link to comment Share on other sites More sharing options...
Byron Posted July 4, 2019 Share Posted July 4, 2019 What version would you like? Link to comment Share on other sites More sharing options...
aniruddh Posted July 10, 2019 Author Share Posted July 10, 2019 I would like to change it 7.2 Link to comment Share on other sites More sharing options...
Byron Posted July 10, 2019 Share Posted July 10, 2019 Escalated to Krydos. Link to comment Share on other sites More sharing options...
Krydos Posted July 11, 2019 Share Posted July 11, 2019 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
Byron Posted July 11, 2019 Share Posted July 11, 2019 (edited) His username is rainyads and he's on the Tommy server. He's the account that we talked about that had the missing ip address. I tried changing the php version myself through the WHM but got the same error. Edited July 11, 2019 by Byron Link to comment Share on other sites More sharing options...
Krydos Posted July 11, 2019 Share Posted July 11, 2019 There you go https://nonsense.win/phpinfo.php 1 Link to comment Share on other sites More sharing options...
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