llmlazad Posted July 9, 2019 Share Posted July 9, 2019 (edited) Hi, I just got my Ricky server today, but I wasn't able to run anything. Internal Server ErrorThe server encountered an internal error or misconfiguration and was unable to complete your request.Please contact the server administrator at webmaster@llmlazad.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error.More information about this error may be available in the server error log.Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. I get "suexec policy violation" on the errors log. my files permission seems right also...public_html permission at 750cgi-bin permission at 755index.html permission at 644 Edited July 9, 2019 by llmlazad Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted July 9, 2019 Share Posted July 9, 2019 Hmm..I don't see your index.html file. Quote Link to comment Share on other sites More sharing options...
llmlazad Posted July 9, 2019 Author Share Posted July 9, 2019 (edited) oh, the index.html has to be placed outside of cgi-bin, weird i remember on other server i put it inside cgi-bin, but i still can't run test.py inside cgi-bin, which i followed from https://www.helionet.org/index/topic/29540-total-beginner-need-help-running-a-python-script/ oh i can run test.py now, but it's weird how i did it, the shebang was #!/usr/bin/python3.6 which I copied and it can't run with 500 Internal Server Error, just now i changed it to #!/usr/bin/python and it can run, then I changed it back to 3.6 and surprising it is able to run so it's all good now, thank you! Edited July 9, 2019 by llmlazad Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted July 9, 2019 Share Posted July 9, 2019 Probably problems arose coz yours was a new account. Anyways that was why I want about to see index.html. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 9, 2019 Share Posted July 9, 2019 @Sohamb03: More likely it was due to line endings. The server is very picky about them, if you use Windows line endings it just doesn't work. New accounts will never generate 500 errors just because they're new. If it's due to incomplete setup, it'll be either queued or on rare occasion a 403 or 404 error (happens when Apache and DNS are ready to go, but public_html is inaccessible or doesn't exist). Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted July 9, 2019 Share Posted July 9, 2019 Oh I get it! Thanks for letting me know. Quote Link to comment Share on other sites More sharing options...
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