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[Solved] Request to unarchive my account


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5 replies to this topic

#1 soupman

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Posted 11 July 2019 - 03:33 AM

Hello, please unarchive my account, I believe the account name is soupman and the email is sofanmax@gmail.com, thanks



#2 sohamb03

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Posted 11 July 2019 - 05:38 AM

Your account has been archived due to inactivity. To keep your account active you need only log in to heliohost.org at least once every 30 days. Failure to log in often enough results in your account being flagged as inactive.

An administrator will soon unarchive your account.

Sayan Bhattacharyya


#3 flazepe

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Posted 11 July 2019 - 05:50 AM

This support request is being escalated to our root admin.

#4 Byron

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Posted 11 July 2019 - 09:56 AM

Unarchiving...



#5 Byron

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Posted 11 July 2019 - 10:06 AM

Done. You should now be able to log in and your website should start working within 2 hours.

#6 soupman

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Posted 11 July 2019 - 10:47 AM

Much obliged.






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