subin Posted July 14, 2019 Share Posted July 14, 2019 My account has been archived.. Please reactivate it Link to comment Share on other sites More sharing options...
Sn1F3rt Posted July 14, 2019 Share Posted July 14, 2019 There isn't any account with that username. What's your hosting account username? Just in case you don't remember please specify your email address. Link to comment Share on other sites More sharing options...
flazepe Posted July 14, 2019 Share Posted July 14, 2019 His username is subeen. This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted July 14, 2019 Share Posted July 14, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted July 14, 2019 Share Posted July 14, 2019 Done. You should now be able to log in and your website should start working within 2 hours. Link to comment Share on other sites More sharing options...
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