Jump to content


Photo

[Solved] archived account


  • This topic is locked This topic is locked
3 replies to this topic

#1 twm

twm

    Newbie

  • Members
  • 1 posts

Posted 03 August 2019 - 11:16 PM

My account has been archived due to inactivity. I've an requrest to unarchive it. Thank you in advance.



#2 flazepe

flazepe

    Rank X Member

  • Moderators
  • 1,055 posts
  • Gender:Male

Posted 04 August 2019 - 03:11 AM

This support request is being escalated to our root admin.

#3 Byron

Byron

    Rank X Member

  • Root Admin
  • 8,711 posts
  • Gender:Male
  • Location:USA

Posted 04 August 2019 - 10:48 AM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#4 Byron

Byron

    Rank X Member

  • Root Admin
  • 8,711 posts
  • Gender:Male
  • Location:USA

Posted 04 August 2019 - 10:52 AM

Done. You should now be able to log in and your website should start working within 2 hours.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users