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Tommy Downtime


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#106 juris

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Posted 01 September 2019 - 10:25 AM

can we create a new account with the same username and email address as on tommy?

which server is better to move from tommy?



#107 flazepe

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Posted 01 September 2019 - 10:31 AM

1. Yes.

2. Ricky.



#108 dade

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Posted 13 September 2019 - 10:50 PM

Hi. As it seems that the fixing Tommy is taking an extended time to be repaired, please, I would like to move onto Ricky with my Tommy details as flazepe above is advising. Please, give me an account on Ricky accordingly. Thanks. B´regards, Dade



#109 Luigi123

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Posted 13 September 2019 - 11:05 PM

Have you make a donation with us before?
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#110 dade

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Posted 13 September 2019 - 11:45 PM

Yes, when I wanted to get in on Tommy. And I have a valid Tommy account but no changes to get in.



#111 Luigi123

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Posted 14 September 2019 - 12:18 AM

Okay um, you can make a separate topic along with your transaction ID in the “Customer Service” category so that our root admin will verify your donation and once an admin founds it, they will send an invitation for Johnny. I just noticed that we cannot send an invitation for Ricky to our users for today because Ricky server is way overloaded now. So sorry.
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#112 dade

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Posted 14 September 2019 - 12:59 AM

Understood. And actually I want to delete my account, and sign-in later when you guys have fixed the issues but I cannot remove my account. I used an id and a pw worked at the last time I logged onto Tommy. Or is it the case that the account has been already deleted? On the other hand, when trying to go my web page, dadeesdai.com, it says the repair is being done. Thus, my account could be still there. But how can I delete it, please, advice.



#113 Luigi123

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Posted 14 September 2019 - 01:18 AM

It’s already been deleted. Except your domain needs to remove.
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#114 dade

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Posted 14 September 2019 - 01:48 AM

How do I remove my domain? Or do you mean that my domain provider´s links to you name servers should be removed? Please, clarify. Thanks.



#115 Luigi123

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Posted 14 September 2019 - 02:26 AM

Our root admin will need to do this for you. Make a new topic in the “Customer Service” category to have your domain to be removed.
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#116 bassman

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Posted 17 September 2019 - 05:36 PM

Hi guys - is it possible to have an estimate as to when Tommy will be up and running?  Many thanks



#117 flazepe

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Posted 17 September 2019 - 05:37 PM

Within next week or two.






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