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[Solved] Account renew failed


wolstech

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For some reason it appears nobody's account is creating. I'll ask to see what's going on since it's not just you. There's 53 accounts just like yours that are still waiting, some are 2 days old now...

 

Follow this topic for the issue causing your account to not create. https://www.helionet.org/index/topic/36455-accounts-not-creatingdeletingarchiving-on-ricky-and-johnny/

 

Also, I did manage to find your old account (was under a different username and email). Would you rather me restore that instead of waiting for the new one to create?

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He's pointed his nameservers to HelioHost as the A record is correctly defined.

 

However his site: alakar.ga is still redirecting to the inactive account page although he's renewed it. I thought it's an Apache restart issue but seems it isn't. An administrator kindly check the same.

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Were some of these posts split from some other topic, or is something missing? Which is the issue I'm supposed to be working on here? If I'm supposed to be fixing alakar.ga the nameservers will need to be set to ns1.heliohost.org and ns2.heliohost.org before I can do anything.

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