damnu Posted August 12, 2019 Share Posted August 12, 2019 Hi there For some reason I cannot login to my account: username is damnu.Can you please check what’s wrong? Thank you! Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 12, 2019 Share Posted August 12, 2019 Your account isn't suspended or removed. After the recent Eddie reboot Tommy server had crashed due to a hard drive failure. The admins are trying their best to have it fixed but if it's not possible to get it up without replacement of the HD, you will be given a backup of your data which you'll be able to install on a temporary account on Ricky thereafter. See this: https://www.helionet...me/#entry161310 for details. Quote Link to comment Share on other sites More sharing options...
damnu Posted August 12, 2019 Author Share Posted August 12, 2019 Thanks!Any ETA for Tommy-relaunch? Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 12, 2019 Share Posted August 12, 2019 As soon as Krydos is done with backing up all accounts on Tommy, a trial reboot will be done. However if that doesn't work then Tommy's hard disk will be replaced later this month after which done configurations will have to be done. So we can expect it to be back up by September. Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted August 14, 2019 Share Posted August 14, 2019 Moved to Customer Service. Quote Link to comment Share on other sites More sharing options...
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