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Tommy's Status


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#1 mrj

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Posted 12 August 2019 - 03:19 PM

Hi,
I am wondering if Tommy is coming back or not. Is there any chance or we will need to switch server?

#2 flazepe

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Posted 12 August 2019 - 03:37 PM

Tommy will be coming back. It might take some time so you're allowed to create a new account on other servers for the time being.

#3 sohamb03

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Posted 12 August 2019 - 03:39 PM

FYI Krydos is presently backing up all the accounts on Tommy. One it's done, an attempt will be made to boot Tommy. If he responds well and good. Otherwise a backup of your account will be made available which you will be able to host on a temporary account on another server.

The admins have a scheduled data center visit later this month during which the hard disk of Tommy shall be replaced and we'll have him back again. After that your site will be hosted normally without any issues.

@flazepe: Didn't know you've already posted... Coz I was typing then.

Sayan Bhattacharyya


#4 wolstech

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Posted 12 August 2019 - 04:35 PM

The backups will be available regardless of whether Tommy boots. I still don't know if we're going to even try, though it would make sense to do so.

 

Either way, Tommy is overdue for rebuild anyways simply due to age. If we get it running, I wouldn't be surprised if we just archive all the accounts into cpmove packages and evacuate the server...cpmove files are identical to the "full backup" you get from cPanel and are nice because we can just restore it on any server (whether it be a rebuilt Tommy, or Ricky/Johnny/etc.) and the entire account restores to exactly how it was when it was packed up with no effort or manual data restore needed.


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