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[Solved] Email Support and News (Cpanel) not showing up


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#1 jenovaon

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Posted 13 August 2019 - 11:46 PM

So I noticed, after the Eddie reboot, that Email support has been eerily silent and the News area in Cpanel didn't update with the new News posts other than the Eddie Reboot.

 

Can someone look into this when they have time?

 

Thanks.


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#2 wolstech

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Posted 14 August 2019 - 12:31 AM

Tommy is the MX for heliohost.org, which means the email support mailbox was hosted on tommy... that’s not going to work while he’s down. The mail should be returned undelivered after a few hours because the sending system can’t deliver it.

No idea on the cPanel news.

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#3 wolstech

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Posted 14 August 2019 - 12:47 AM

Moving. Krydos might be able to set this up to Ricky so we don't lose the support email.

> set type=mx
> heliohost.org
Server:  WRT1200AC
Address:  192.168.2.1

Non-authoritative answer:
heliohost.org   MX preference = 0, mail exchanger = tommy.heliohost.org

tommy.heliohost.org     internet address = 65.19.143.6
>

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#4 flazepe

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Posted 14 August 2019 - 01:44 AM

The news on the homepage also stopped working.

#5 jenovaon

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Posted 14 August 2019 - 01:45 AM

The news on the homepage also stopped working.

 

Might be the same issue as the cpanel one. Only time and Krydos will tell.


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#6 Krydos

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Posted 14 August 2019 - 06:41 AM

the News area in Cpanel didn't update with the new News posts other than the Eddie Reboot.

Fixed.

#7 Krydos

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Posted 15 August 2019 - 01:02 AM

Checking this I noticed that the news wasn't getting copied over to Facebook. That should now be fixed too.

#8 Krydos

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Posted 15 August 2019 - 04:48 AM

that Email support has been eerily silent

Fixed.




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