Jump to content


Photo

[Solved] Tommy to Ricky Account


  • Please log in to reply
7 replies to this topic

#1 nuk

nuk

    Rank I Member

  • Members
  • Pip
  • 19 posts

Posted 14 August 2019 - 07:19 PM

Hi, may you please release my Tommy email, invite me to Ricky, and clean up my domains? Thank you guys so much for all your hard work and volunteering, and for being extremely polite and professional throughout the forums in this rough period.

 

Tommy Username:

ukanuk

 

Email:

[removed]

 

Transaction ID of Last Donation:

5T1022448U3568200

 

Domains:

ukanuk.heliohost.org


Edited by nuk, 21 August 2019 - 09:23 PM.


#2 Luigi123

Luigi123

    Rank X Member

  • Moderators
  • 1,759 posts
  • Gender:Male
  • Location:Winnipeg, Manitoba, Canada

Posted 14 August 2019 - 07:26 PM

This support request is being escalated to our root admin.
Posted ImagePosted ImagePosted Image
Posted ImagePosted ImagePosted Image

#3 Byron

Byron

    Rank X Member

  • Root Admin
  • 8,455 posts
  • Gender:Male
  • Location:USA

Posted 14 August 2019 - 07:46 PM

How did you donate?



#4 nuk

nuk

    Rank I Member

  • Members
  • Pip
  • 19 posts

Posted 14 August 2019 - 08:43 PM

This is what I got in the email confirmation when I made the donation:

 

 

Official donation receipt   
 
Dear XXXXXXX,
Thanks for your generous donation to PayPal Giving Fund. You have selected Helio Networks as your chosen charity. PayPal Giving Fund, a public charity (Federal Tax ID: 45-0931286), in partnership with PayPal, processes your donation so it can be granted to your chosen charity.
 
Your donation summary:
Benefiting charity: 
Helio Networks
Program: 
GoFundMe Certified Charity Campaigns 
Transaction ID: 
5T1022448U3568200
Date: 
Jan 15, 2018 19:42:03 PST



#5 Byron

Byron

    Rank X Member

  • Root Admin
  • 8,455 posts
  • Gender:Male
  • Location:USA

Posted 14 August 2019 - 09:44 PM

Is  ukanuk.heliohost.org the only domain you need cleaned up?



#6 Byron

Byron

    Rank X Member

  • Root Admin
  • 8,455 posts
  • Gender:Male
  • Location:USA

Posted 14 August 2019 - 09:45 PM

Invite sent.



#7 nuk

nuk

    Rank I Member

  • Members
  • Pip
  • 19 posts

Posted 14 August 2019 - 11:39 PM

I believe that's the only domain I have... if there's others, I've forgotten about them from years of non-use. My account's activated on Ricky now, thanks!

 

Next is just waiting for the backup to be available, I'm checking at https://www.heliohost.org/backup/ with my old username and email but I know HelioHost said in one of the other forums it could take until September for everything to be available and back to normal. Thankfully I have a mostly-up-to-date backup on my personal local storage. 



#8 sohamb03

sohamb03

    Rank VII Member

  • Members
  • PipPipPipPipPipPipPip
  • 622 posts
  • Gender:Male
  • Location:India
  • Interests:Web Designing

Posted 15 August 2019 - 04:46 AM

FYI since you requested a release of your old email address, you won't be able to download your backup from the official page. An administrator will have to manually send it to you.

Sayan Bhattacharyya





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users