thorast Posted August 15, 2019 Share Posted August 15, 2019 Hello, I am one of those affected by Tommy's ruling. I need help, I can't get my backup, I don't know if I'm entering the data correctly or there's no backup yet.It is very important for me to recover at least the databases. I have created a new account in Jhonny but I have problems with my domains.Could you please remove these domains from DNS clusters in order to add them correctly: comoganarenlaruleta.gatimerestart.gaardin.es My previous user: thorastuMy new user: thoro And a question, I donated to have more 1GB space in Tommy, when everything is fixed I recover this in the new server?.So, please i need to know whats is the next steps for fix all.I hope you remove DNS clusters soon and i can have my sites working at least. Many thanks Link to comment Share on other sites More sharing options...
flazepe Posted August 15, 2019 Share Posted August 15, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
wolstech Posted August 15, 2019 Share Posted August 15, 2019 Yes you can get the double space back when Tommy is fixed The domains comoganarenlaruleta.ga, timerestart.ga, and ardin.es have been cleaned up. Link to comment Share on other sites More sharing options...
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