victorar Posted August 16, 2019 Share Posted August 16, 2019 (edited) Hi there, I know you have a lot on your plate to get Tommy working again, but would it be possible to install some python 3.6 packages on Ricky? I used my account on Tommy to run a small Flask server that would need the following packages: flask sqlalchemy flask-sqlalchemy flask-restfulThanks! Edited August 16, 2019 by victorar Link to comment Share on other sites More sharing options...
flazepe Posted August 16, 2019 Share Posted August 16, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
victorar Posted August 21, 2019 Author Share Posted August 21, 2019 Hi, any news regarding this request? Thanks! Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 21, 2019 Share Posted August 21, 2019 The modules will be installed as soon as Krydos is free to do this. :-) Link to comment Share on other sites More sharing options...
victorar Posted August 21, 2019 Author Share Posted August 21, 2019 Ok, I understand things must be tough right now. I'll keep waiting, then Link to comment Share on other sites More sharing options...
Krydos Posted August 27, 2019 Share Posted August 27, 2019 Ok, you mention flask and you mention python 3.6 and you mention Ricky. These three things do not go together. You can do python 3.6 cgi on Ricky, but if you want to do flask or django you have to use python 2.7. Johnny has flask on python 3.6 though. I can move your account there if you'd like. Also, thanks for being so patient with us. We've all been very busy after this crash. Link to comment Share on other sites More sharing options...
nelsonar Posted August 27, 2019 Share Posted August 27, 2019 (edited) EDIT: I just noticed I answered using another account of mine. Sorry about that! Edited August 27, 2019 by nelsonar Link to comment Share on other sites More sharing options...
victorar Posted August 27, 2019 Author Share Posted August 27, 2019 Ok, you mention flask and you mention python 3.6 and you mention Ricky. These three things do not go together. You can do python 3.6 cgi on Ricky, but if you want to do flask or django you have to use python 2.7. Johnny has flask on python 3.6 though. I can move your account there if you'd like. Oh, I had no idea you couldn't install flask on Ricky. I guess there would be no issues for me to use Johnny instead of Ricky or Tommy, as long as It would be possible to have the packages I listed (and also pandas and requests, which I didn't list because Ricky already had them installed). If so, can you, please, arrange the transfer? Also, do you plan on allowing previous users of Tommy to return their accounts to it once everything has been fixed? I only ask because, according to Heliohost Wiki, Tommy has better uptime stats than Johnny. Also, thanks for being so patient with us. We've all been very busy after this crash. It's ok! I can't thank you enough for the quality of the service you provide. Link to comment Share on other sites More sharing options...
flazepe Posted August 27, 2019 Share Posted August 27, 2019 Also, do you plan on allowing previous users of Tommy to return their accounts to it once everything has been fixed? I only ask because, according to Heliohost Wiki, Tommy has better uptime stats than JohnnyYes. We'll send people invitation link or they could ask for a server move if they already made a new account. Link to comment Share on other sites More sharing options...
victorar Posted August 27, 2019 Author Share Posted August 27, 2019 Yes. We'll send people invitation link or they could ask for a server move if they already made a new account. Great! There's no problem to move my account to Johnny if it has the required packages, then! Link to comment Share on other sites More sharing options...
flazepe Posted August 27, 2019 Share Posted August 27, 2019 You'll need to delete your account first. http://www.heliohost.org/classic/support/scripts/delete We'll send you a Johnny invite after that. Link to comment Share on other sites More sharing options...
victorar Posted August 27, 2019 Author Share Posted August 27, 2019 Request for deletion sent. Do I have to wait out the 48 hours period for the account to be fully deleted or can you send the Johnny invite right away? Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 27, 2019 Share Posted August 27, 2019 You can be sent the invite right away. Link to comment Share on other sites More sharing options...
victorar Posted August 29, 2019 Author Share Posted August 29, 2019 Sorry to bother, but I still haven’t got the invite to the Johnny server. Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 29, 2019 Share Posted August 29, 2019 You'll be sent one. Don't worry..maybe no one noticed this thread. Link to comment Share on other sites More sharing options...
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