sportnix Posted August 28, 2019 Share Posted August 28, 2019 Hi,I used the backup wizard from Ricky’s cPanel and at the Select Restore Type stage I clicked the home directory button and uploaded my tommy account backup tar.gz.cPanel’s file Manager now shows all my domains and subdomain files are in place, under /home/my-new-username-on-rickyyet when I navigate to my Primary Domain, the only thing that shows is an empty page withIndex of/cgi-binno sub-directories, nothing...Also, it appears I need to re-enter all my addon domains, e-mail accounts , ftp etc as they don’t show, (0 / ∞)Did I miss something?Thanks. Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 Yeah you need to re-enter your add-ons, emails, ftp etc. BTW what's your new username? Link to comment Share on other sites More sharing options...
sportnix Posted August 28, 2019 Author Share Posted August 28, 2019 isn't it going to make duplicates with the domains and sub domains folders from the backup? Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 Umm that's why you've to restore things manually. First you gotta request a cleanup of your previous add-ons getting the cluster, then add them again and they restore the files accordingly. Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 Can I post here, a request for a cleanup of my previous add-ons getting the cluster? Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 Sure. Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 do I need to give any extra information? Link to comment Share on other sites More sharing options...
Sn1F3rt Posted August 28, 2019 Share Posted August 28, 2019 No just the domains to be cleaned up. Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 there are four of them, the names are the ones of the four folders under cgi-bin in my public_htmljeep being my new user name Link to comment Share on other sites More sharing options...
flazepe Posted August 28, 2019 Share Posted August 28, 2019 Please post your domains here. Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 (edited) I'll try doing it manually Edited August 28, 2019 by jeep Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 I did create a new test subdomain that works, maybe I could just create 4 new ones and move the content of the 4 archived ones then rename the new folders accordingly? Link to comment Share on other sites More sharing options...
jeep Posted August 28, 2019 Share Posted August 28, 2019 (edited) OK, done Thanks, Edited August 29, 2019 by jeep Link to comment Share on other sites More sharing options...
Luigi123 Posted August 28, 2019 Share Posted August 28, 2019 Escalating to have those domains removed. Link to comment Share on other sites More sharing options...
Byron Posted August 29, 2019 Share Posted August 29, 2019 OK, can you please killdns entries for vidon.net and sportnixe.com Thanks, Done Link to comment Share on other sites More sharing options...
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