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[Solved] Account Deleted: request new account


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#1 packman

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Posted 30 August 2019 - 08:05 AM

Hi Guys,

 

you have been doing great for the recent years!

 

Unfortunately my account "packman" has been deleted as well.

I already signed up and wanted to receive a new account, but never received any email.

 

would it be possible to set up a new account on a server that will not be erased soon?

 

Thank you

 

Keep it up!



#2 sohamb03

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Posted 30 August 2019 - 09:14 AM

Your account wasn't erased. Tommy's being rebuilt due to a recent crash. Hence it's formatted and all accounts in it are gone.

Go to https://www.heliohost.org/backup and download your backup with your previous Tommy credentials. Now what you can do is wait for Tommy to come back and create an account again.

Otherwise you can temporarily create an account on Ricky which can be moved to Tommy after he's back. If you're a donor is your transaction ID and you can receive an invite. Otherwise consider signing up at midnight UTC when the registrations open up.

Sayan Bhattacharyya


#3 packman

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Posted 30 August 2019 - 10:25 AM

HI sohamb03,

 

thank you for the quick answer.

Here some transaction IDs:

 

4EU0287878076981B

4NV9858107744762E

3C2763704L057494N

6GH66388EK2606208

02B735906M605551G

7AP141621T1295422

...



#4 Byron

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Posted 30 August 2019 - 11:40 AM

Invite sent



#5 packman

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Posted 06 September 2019 - 01:44 PM

Hi Byron,

 

I excuse my stupidity,  but somehow the invite didn't work. I cannot get the email to validate the account.

 

Would be great if you could help me out here.

 

Thank you so much in advance.

 

Best



#6 Byron

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Posted 06 September 2019 - 02:35 PM

What was the email you tried signing up with?



#7 Byron

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Posted 06 September 2019 - 02:53 PM

Was this the domain you tried to signup with? gute-nacht-wurst.heliohost.org



#8 Byron

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Posted 07 September 2019 - 11:17 AM

Handled through PM






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