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[Solved] mariopilot.heliohost.org account recreation failed


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#1 mariopilot808

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Posted 01 September 2019 - 12:29 AM

Hello All,

 

I had an account on Tommy: 

 

mariopilot.heliohost.org

 

username: mario808

 

I signed up for ricky server, same e-mail address as before, and username and domain as above (same as original account on Tommy). 

Although I am able to complete the signup, the "Your account has not been created yet, but it should be soon. Refresh the page to check again" message never clears. This has happened two times in a row, and since here in the UK sign ups reopen at 1AM, I am hoping not to wait until that time again...!

 

Can the great staff at Helio look after this?

 

Many Many Thanks,

 

Mario

 



#2 Byron

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Posted 01 September 2019 - 02:29 AM

The domain mariopilot.heliohost.org has been cleaned up and ready to recreate your account on Ricky.



#3 Byron

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Posted 01 September 2019 - 02:38 AM

I've sent you an invite.



#4 Luigi123

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Posted 01 September 2019 - 02:52 AM

Moved to Customer Service.
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#5 mariopilot808

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Posted 03 September 2019 - 07:30 PM

HelioTeam,

 

Thanks for the excellent service. A donation is on its way!

 

Regards,

 

Mario






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