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[Inactive] Tommy dead, request Ricky Invite, Was a Tommy donor


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#1 Proaviator

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Posted 06 September 2019 - 10:22 PM

Hello,

 

   Little late on the detection, but it seems Tommy is dead, accounts deleted. The forum post suggests requesting Ricky server access here if you were a donor to Tommy. Well I was, So here I is/ =)

 

 



#2 pooks

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Posted 07 September 2019 - 02:24 AM

Hello,

 

   Little late on the detection, but it seems Tommy is dead, accounts deleted. The forum post suggests requesting Ricky server access here if you were a donor to Tommy. Well I was, So here I is/ =)

 

If you have your old username and email, you can get a backup of your files here: https://www.heliohost.org/backup/

 

If you cant seem to retrieve it, let us know and a root admin will be with you shortly.

 

Note: Tommy ETA is unknown. Right now everyone is shooting for the end of September, but nobody actually knows when it will come back. :)


Edited by jenovaon, 07 September 2019 - 02:25 AM.

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#3 Proaviator

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Posted 07 September 2019 - 03:12 AM

I have my files.

 

I was looking for a Ricky invite. The forum post mentioned that Tommy Donors could move to Ricky. How do I get that invite?



#4 Luigi123

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Posted 07 September 2019 - 03:16 AM

You will need to make a donation at heliohost.org/donate of minimum $1.00. Then, paste your transaction ID. Our root admin will verify your donation and once verified, they will going to send an invitation to your email address in no time. :)
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#5 flazepe

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Posted 07 September 2019 - 04:41 AM

Since you already donated in the past, please provide us the transaction ID here.

#6 Proaviator

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Posted 10 September 2019 - 03:20 AM

where do I find the transaction ID?

#7 sohamb03

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Posted 10 September 2019 - 05:07 AM

In the PayPal past transactions page, search for your donation to HelioHost.

Sayan Bhattacharyya


#8 Proaviator

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Posted 17 September 2019 - 06:49 AM

**removed**


Edited by Proaviator, 23 September 2019 - 11:33 PM.


#9 Byron

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Posted 17 September 2019 - 12:26 PM

I'm not seeing that donation on PayPal. How long ago was this and was this through PayPal or the Fundraiser? Also check your transaction id for any errors.



#10 Proaviator

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Posted 23 September 2019 - 11:31 PM

I'm not seeing that donation on PayPal. How long ago was this and was this through PayPal or the Fundraiser? Also check your transaction id for any errors.

 

Paid with Visa VISA Debit Card x-1594 You'll see "PAYPAL *HELIOHOST" on your card statement. Category Donations Transaction ID 1AV11162NU3907015
Sent to Helio Networks 802-884-3546 https://heliohost.org/ admin@heliohost.org
 
Total
$10.00
Purchase details
Heliohost Donate
$0.00


#11 Byron

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Posted 24 September 2019 - 12:40 AM

This support request is being escalated to our root admin.

#12 Krydos

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Posted 24 September 2019 - 12:49 AM

Did you donate through the Sparkie fundraiser on gofundme? If so could you please provide
  • The name you donated as
  • The date you donated
  • The amount you donated
You already provided #3 is $10. Sorry, I can't look up gofundme donations by transaction id. Thanks.

#13 Krydos

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Posted 13 October 2019 - 06:38 PM

Closing due to inactivity.




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