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[Solved] Account Archived:ytyabc


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#1 bnny

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Posted 12 September 2019 - 02:13 PM

My account (ytyabc@hotmail.com) has been archived due to inactivity. Could you please help unarchive it? Thanks!

 



#2 flazepe

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Posted 12 September 2019 - 02:45 PM

This support request is being escalated to our root admin.

#3 bnny

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Posted 18 September 2019 - 03:15 PM

Is there anyone looking into this? It has been a week and my account is still not activated.



#4 sohamb03

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Posted 18 September 2019 - 03:32 PM

Apologies for the delay. This request was somehow missed. Anyways, good you bumped it, it'll now me looked into by an admin. Thanks for your patience!

Sayan Bhattacharyya


#5 Byron

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Posted 18 September 2019 - 08:31 PM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#6 Byron

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Posted 18 September 2019 - 08:40 PM

Done. You should now be able to log in and your website should start working within 2 hours.

#7 bnny

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Posted 18 September 2019 - 08:54 PM

Done. You should now be able to log in and your website should start working within 2 hours.

Thanks´╝ü






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