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[HH#412095] Change Domain Name


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#1 HelioHost

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Posted 15 September 2019 - 05:37 PM

Username: nacertns, Server: Ricky, Main domain: ergonomicsoft.heliohost.org

Hello,
My new domain on Ricky is : http://ergonomicsoft.heliohost.org
Could you help me to return to my old domain name :
http://lightsoft.heliohost.org ,
please ?

Best Regards
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#2 flazepe

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Posted 15 September 2019 - 11:18 PM

That subdomain is in our DNS cluster. A root admin will need to release your domain.

#3 Byron

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Posted 16 September 2019 - 12:49 AM

Your old domain has been cleaned up. You should be able to change it here: http://www.heliohost.../scripts/domain



#4 HelioHost

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Posted 17 September 2019 - 10:50 PM

Thank you for your help!

On Mon, 16 Sep 2019 at 02:49, Heliohost Support
wrote:

> Your old domain has been cleaned up. You should be able to change it
> here: http://www.heliohost.../scripts/domain
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=36957
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

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#5 HelioHost

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Posted 07 October 2019 - 11:08 PM

Hello,

until now , I can't change to this domain : http://lightsoft.heliohost.org/

could you help me please ?

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#6 Byron

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Posted 08 October 2019 - 12:11 AM

Your domain is now http://lightsoft.heliohost.org/ but you need to remove the redirect in your index page.



#7 HelioHost

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Posted 08 October 2019 - 09:26 PM

Thank you very much! Thank you so much!

On Tue, 8 Oct 2019 at 01:11, Heliohost Support
wrote:

> Your domain is now http://lightsoft.heliohost.org/ but you need
> to remove the redirect in your index page.
>
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...showtopic=36957
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>

--
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