luanfrj Posted September 24, 2019 Share Posted September 24, 2019 Hi guys, I have (had) an accout in Tommy, but during down time I didn't move to Ricky.Since when Tommy is back I cannot receive e-mails, the following message appear: No mx record found for domain=luan.heliohost.org I need wait to my accout in Tommy get back to configure MX records and receive e-emails again? Regards,Luan Quote Link to comment Share on other sites More sharing options...
wolstech Posted September 24, 2019 Share Posted September 24, 2019 Correct. The DNS records for all the dead Tommy accounts were cleaned up last week. In order to recreate the DNS zone, you need to have an account. If you're using an external mail service, it doesn't really matter which server the account is on, simply having an account will create the DNS zone and let you edit the MX records. If you use us as your mail provider, you will probably want to wait for Tommy specifically for best performance. 1 Quote Link to comment Share on other sites More sharing options...
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