roguitar Posted September 25, 2019 Share Posted September 25, 2019 Hello, I'd like to reactivate my account (website: https://englishup.heliohost.org | username: roguitar). I believe it was suspended by mistake. Thank you. Link to comment Share on other sites More sharing options...
Sn1F3rt Posted September 25, 2019 Share Posted September 25, 2019 Your website shows the account inactive page. However, when I see account status, it shows nothing of that sort. Wierd indeed! Link to comment Share on other sites More sharing options...
flazepe Posted September 25, 2019 Share Posted September 25, 2019 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
wolstech Posted September 25, 2019 Share Posted September 25, 2019 Something's broken on Ricky most likely. We had a few accounts do this the other day and it cleared up on its own. Krydos can take a look at it, but I won't be surprised if it clears up before he sees it. I currently see an inactive message myself, but the account is not suspended or inactive. Link to comment Share on other sites More sharing options...
roguitar Posted September 25, 2019 Author Share Posted September 25, 2019 Your website shows the account inactive page. However, when I see account status, it shows nothing of that sort. Wierd indeed!Yes! Exactly! Moreover, I try to reactivate it myself, and there says it's already active. Anyway, my SSL certificate expired yesterday, but now I generated another one and it's already installed. I just can't have access to it. Link to comment Share on other sites More sharing options...
roguitar Posted September 25, 2019 Author Share Posted September 25, 2019 Something's broken on Ricky most likely. We had a few accounts do this the other day and it cleared up on its own. Krydos can take a look at it, but I won't be surprised if it clears up before he sees it. I currently see an inactive message myself, but the account is not suspended or inactive.It's strange. Yesterday my SSL certificate expired. But now I solved it, by generating another one. Link to comment Share on other sites More sharing options...
roguitar Posted September 25, 2019 Author Share Posted September 25, 2019 Ok, now I can access it again. Link to comment Share on other sites More sharing options...
Sn1F3rt Posted September 25, 2019 Share Posted September 25, 2019 Just as wolstech had said, but this is something that should be definitely looked into. Anyways Krydos has a fix for everything. ;-) Link to comment Share on other sites More sharing options...
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