[Solved] Domain Issue

[neci]

Hi helliohost team, thanks for the tommy upgrade, i need to change my domain, its now urgent. i think i made a mistake, i need to change my main domain from "nifmat" to "nifomat" have done it more than 7 times and nothing is changing. i suspect it could be a problem, or the script for changing domain is damaged at http://www.heliohost.org/classic/support/scripts/domain, or heliohost need to clean the cache on its system from earlier mistakes so it can take effect.

 

please help.

[Sn1F3rt]

Well as far as I can see from here, https://www.heliohost.org/status/?u=neci, your main domain is neci.heliohost.org...

 

So I dunno if it changed at all to nifmat.

[Krydos]

Nifomat what? nifomat.com nifomat.heliohost.org nifomat.tk etc?

[neci]

Nifomat what? nifomat.com nifomat.heliohost.org nifomat.tk etc?

nifomat.heliohost.org, which is currently nifmat.heliohost.org. please change to "nifomat". it could be a problem, or the script is bad at http://www.heliohost.org/classic/support/scripts/domain, for not working.

 

a friend account "Itc" on helionet.org forum has an issue, the username suddenly stopped working, and after thinking it was a forgotten password, after password recovery this is what was seen in the screenshot attached from heliohost email, no username was included, no way to login to this forum. this is probably a bug as the account was created automatically after tommy invitation, this was after tommy crashed that lasted few months. please heliohost see if the issues are related and fix permanently.

 

issues:

1, change domain from nifmat.heliohost.org to nifomat,heliohost.org

2, forum username error, or bug. please fix

3. please check the script on http://www.heliohost.org/classic/support/scripts/domain

 for bugs refusing domain name change; except its a server cache issue from Tommy.

 

please help Krydos, thanks to the entire heliohost team.

[Krydos]

1, change domain from nifmat.heliohost.org to nifomat,heliohost.org

Changed.

 

2, forum username error, or bug. please fix

What is the email address of the forum account?

 

3. please check the script on http://www.heliohost.org/classic/support/scripts/domain for bugs refusing domain name change; except its a server cache issue from Tommy.

The script works for most everyone. I'm not sure why it didn't work for you.

[neci]

 

1, change domain from nifmat.heliohost.org to nifomat,heliohost.org

Changed.

 

2, forum username error, or bug. please fix

What is the email address of the forum account?

 

3. please check the script on http://www.heliohost.org/classic/support/scripts/domain for bugs refusing domain name change; except its a server cache issue from Tommy.

The script works for most everyone. I'm not sure why it didn't work for you.

 

thanks Krydo. here is the email, [removed], for the username bug. i didn't include it because i thought it might be harvested, against the rule or something. Edited November 11, 2019 by Krydos
removed email

[neci]

thanks Krydo. here is the email, [removed], for the forum username bug. i didn't include it because i thought it might be harvested, against the rule or something.

Edited November 11, 2019 by Krydos
removed email

[Krydos]

The username of the email address you provided has been changed from being blank to itc, and I edited out the email address. This is actually the first time that anyone has ended up with a blank username so whatever bug caused it is pretty rare.

[neci]

all known issue solved, thank you.