th6 Posted November 14, 2019 Share Posted November 14, 2019 Recently I noticed a Tommy invitation in my mailbox, so I followed the link and created an account on Tommy server with the following info:username: thdomain: hamza.heliohost.orgemail: th6@pm.me but when I try to login with email or change the password it redirect me to Ricky accountwhen I try to change password it change Ricky account passwordwhen I try to login with username "th" it doesn't recognize the password.Ricky account info:username: th6domain: th.heliohost.orgemail: th6@pm.meCan you solve the problem so I can immigrate back to Tommy?Thanks, Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted November 14, 2019 Share Posted November 14, 2019 An admin can manually move your account to Tommy, since I think you're a Tommy user prior to the Tommy rebuild, that's why you got the invite. And the problem you faced was bcuz of the fact that you've created the two accounts with the same email address. Quote Link to comment Share on other sites More sharing options...
wolstech Posted November 14, 2019 Share Posted November 14, 2019 The system can't tell the accounts apart because they both have the same email address (which is supposed to be impossible). Not that it matters because you're violating our terms of service by having two accounts anyway. Delete the Ricky account here: http://heliohost.org/classic/support/scripts/delete After that, log in using this link instead: https://tommy.heliohost.org:2083/ , username th and your password. Use the forgot password option on that cpanel screen if you need to reset the password. 1 Quote Link to comment Share on other sites More sharing options...
th6 Posted November 14, 2019 Author Share Posted November 14, 2019 Thank you so much Quote Link to comment Share on other sites More sharing options...
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