Luigi123 Posted November 23, 2019 Share Posted November 23, 2019 Hello,I’m trying to add hyten.ca to my Tommy account but in “Aliases” tab and it gave me an error saying this “There was an error when the system attempted to create the alias. Park::park failed: (XID wqg3tj) Could not determine the nameserver IP addresses for “hyten.ca”. Please make sure that the domain is registered with a valid domain registrar.“ I already added our nameservers of ns1.heliohost.org and ns2.heliohost.org to my NameCheap account and it will affect it in 24-48 hours. Is it right that I need to wait for it to completed? Link to comment Share on other sites More sharing options...
Byron Posted November 23, 2019 Share Posted November 23, 2019 hyten.ca has been pointed to your main domain. Clear your cache if you still don't see your domain. Link to comment Share on other sites More sharing options...
Luigi123 Posted November 23, 2019 Author Share Posted November 23, 2019 Thank you Byron! I guess I need to wait for the SSL certificate for it to affect on my new domain? Link to comment Share on other sites More sharing options...
flazepe Posted November 23, 2019 Share Posted November 23, 2019 Yes. Link to comment Share on other sites More sharing options...
Byron Posted November 23, 2019 Share Posted November 23, 2019 It's working now: https://hyten.ca/ Link to comment Share on other sites More sharing options...
Byron Posted November 23, 2019 Share Posted November 23, 2019 You can actually update SSL (Run AutoSSL) from your cPanel. Link to comment Share on other sites More sharing options...
flazepe Posted November 23, 2019 Share Posted November 23, 2019 Here's the page: https://tommy.heliohost.org:2083/frontend/paper_lantern/security/tls_status/#/ Link to comment Share on other sites More sharing options...
Luigi123 Posted November 23, 2019 Author Share Posted November 23, 2019 Wow, I cannot believe it that the SSL certificate system already affect it so quickly! Link to comment Share on other sites More sharing options...
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