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[Solved] Data Deleted


mngapp

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I have posted this request:

 

On login it shows: Your account has been archived due to inactivity

Username: mngapp

Server: Johnny

Main Domain: http://mngapp.heliohost.org/

On visiting http://mngapp.heliohost.org/ it shows account queued.

Please restore my account, I need my data.

 

NOW:

Now my account has been unarchived but my MySQL database has been deleted.

The database was having very very important data, please provide me my data.

 

I have also posted the request to the above thread, but the thread was already marked as solved so I am posting it again.

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On visiting http://mngapp.herokuapp.com , it still shows account queued but I am able to login to cPanel.

 

But in cPanel, my old data is not available.

 

Content displayed on http://mngapp.herokuapp.com

 

Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.

Thanks for choosing HelioHost! We wish you good luck with your website.

Sincerely,

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The previous thread should not have been marked as solved, since it obviously wasn't solved.

 

Next time, just respond to the thread asking why it was solved.

 

In any event, did you check your file manager for a zip file?

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Thanks for your reply.

 

It was marked as solved maybe because that thread was about account being archived.

 

In which folder should I check for the zip file?

Not exactly sure, but it either might he in the root or in public_html

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