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[Solved] "no account in our database" after Johnny upgrade


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#1 rayd

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Posted 25 November 2019 - 07:36 PM

I just tried to log in after the Johnny upgrade and got a "no account in our database..." message. My username is rayd

 

Please restore my account.

 

Kind regards,
Ray



#2 wolstech

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Posted 25 November 2019 - 07:40 PM

That account does not exist, and I can't find any record in any of the various systems that it ever did exist. Searches by email, username, forum account all came back with nothing, and there's no backup listed either.

 

Lets see if Krydos can find it.


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#3 Krydos

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Posted 25 November 2019 - 09:20 PM

Was there any content on your account?

#4 rayd

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Posted 09 December 2019 - 06:56 PM

Was there any content on your account?

 

may have added a placeholder file to verify that I had access, but, no, I had no content that I am concerned about losing. However, I had finally gotten time to begin working in earnest on a project for which I want to use this account. Can you please re-create my account ASAP?

 

Kind regards,

Ray



#5 wolstech

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Posted 09 December 2019 - 08:04 PM

Since you're OK with a new account, a Johnny invite has been sent to the email address on your forum profile. :)


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#6 rayd

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Posted 10 December 2019 - 08:15 PM

Since you're OK with a new account, a Johnny invite has been sent to the email address on your forum profile. :)

 

Thanks, wolstech! I'm in!  :)






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