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[Solved] Suspended: shuffly


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#1 shuffly2

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Posted 09 December 2019 - 08:14 AM

Hi,

 

my account has been suspended, can you please explain the reason? (and unsuspend it if possible).

 

username: shuffly

domain: shuffly-backend.heliohost.org

 

Thanks a lot



#2 wolstech

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Posted 09 December 2019 - 12:16 PM

Causing high server load. 517% more memory than #2

Now that's a lot of memory. Please fix whatever is causing that ASAP. If you need help identifying it, please let us know.

 

Unsuspended.


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#3 shuffly2

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Posted 09 December 2019 - 12:39 PM

Hi,

Yes sure, I will work on that.
Just to understand: in my website I am using both Java and Php.

Can you identify which part is causing the high load?
Or it is coming from any other part?

Thank

#4 wolstech

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Posted 09 December 2019 - 12:45 PM

I'll have to let Krydos answer that, but based on the recent issues with Tommy, I wouldn't be surprised if it was Java (Tomcat's been to blame for much of the load spikes lately....)


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#5 Krydos

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Posted 10 December 2019 - 02:28 AM

Java does use a lot of memory, but this suspension was for php memory usage.

#6 shuffly2

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Posted 10 December 2019 - 07:45 AM

Hi Krydos,

 

thanks for the response.

Since I put very few logic in PHP code, is it possible to know from your side which PHP file/URL is consuming most of the resources?

In this way I can modify it very fast.

 

Thanks a lot



#7 Krydos

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Posted 10 December 2019 - 08:21 AM

You're one of the first to get suspended for high load since Tommy was rebuilt, so the server wasn't set up to track which php file was causing load yet.




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