shuffly2 Posted December 9, 2019 Share Posted December 9, 2019 Hi, my account has been suspended, can you please explain the reason? (and unsuspend it if possible). username: shufflydomain: shuffly-backend.heliohost.org Thanks a lot Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2019 Share Posted December 9, 2019 Causing high server load. 517% more memory than #2Now that's a lot of memory. Please fix whatever is causing that ASAP. If you need help identifying it, please let us know. Unsuspended. Link to comment Share on other sites More sharing options...
shuffly2 Posted December 9, 2019 Author Share Posted December 9, 2019 Hi, Yes sure, I will work on that.Just to understand: in my website I am using both Java and Php. Can you identify which part is causing the high load?Or it is coming from any other part? Thank Link to comment Share on other sites More sharing options...
wolstech Posted December 9, 2019 Share Posted December 9, 2019 I'll have to let Krydos answer that, but based on the recent issues with Tommy, I wouldn't be surprised if it was Java (Tomcat's been to blame for much of the load spikes lately....) Link to comment Share on other sites More sharing options...
Krydos Posted December 10, 2019 Share Posted December 10, 2019 Java does use a lot of memory, but this suspension was for php memory usage. Link to comment Share on other sites More sharing options...
shuffly2 Posted December 10, 2019 Author Share Posted December 10, 2019 Hi Krydos, thanks for the response.Since I put very few logic in PHP code, is it possible to know from your side which PHP file/URL is consuming most of the resources?In this way I can modify it very fast. Thanks a lot Link to comment Share on other sites More sharing options...
Krydos Posted December 10, 2019 Share Posted December 10, 2019 You're one of the first to get suspended for high load since Tommy was rebuilt, so the server wasn't set up to track which php file was causing load yet. Link to comment Share on other sites More sharing options...
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