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[Solved] Suspended: hh_mathieu


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#1 Mathieu

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Posted 09 December 2019 - 11:08 PM

Hi,
my username is mathieu,
I'm on Tommy,
and my main domain is mathieupadget.

Why have I been suspended? What can I do to get back ASAP?

Thanks.



#2 wolstech

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Posted 09 December 2019 - 11:35 PM

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

 

If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner Hostgator. https://www.heliohos...tners/hostgator


Please do not PM me for support. Posting on our forums lets all of us learn.
Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#3 Guest_pooks_*

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Posted 10 December 2019 - 01:21 AM

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohos...tners/hostgator


I don't think HostGator does 1 cent anymore. I followed the link and it goes directly to pricing. No 1 cent plans. :/

#4 wolstech

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Posted 10 December 2019 - 01:44 AM

That offer is indeed expired. The canned message has been updated to remove mention to it.


Please do not PM me for support. Posting on our forums lets all of us learn.
Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...





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