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[Solved] My disk usage is almost 50% and I don't know why

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#1 MauroF

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Posted 13 December 2019 - 07:07 PM

Today I logged in my account and noticed that I've used 479/1000 MB, but most of them (405.79 MB) are on "other usage". Is it possible to have more information about the nature of these files? As fas as I know nothing that I've done recently justifies this usage and I would like to know why this is happening.

 

My username is wolf2d and the domain is wolfcube.heliohost.org

 

Thanks in advance



#2 Guest_pooks_*

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Posted 13 December 2019 - 10:18 PM

If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous.

 

Edit:

 

so i just logged in so i can find the paths:

 

.trash:

 

/home/{username}/.trash

 

site builder:

 

/home/{username}/site_publisher/backups

 

Softaculous backups:

 

/home/{username}/softaculous_backups


Edited by pooks, 13 December 2019 - 10:39 PM.


#3 wolstech

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Posted 13 December 2019 - 10:45 PM

The trash is the most common cause.

Also, mysql data also counts towards your space, but there won't be any visible files associated with it.

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#4 MauroF

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Posted 13 December 2019 - 11:00 PM

Thank you both for you replies.

 

I don't think it's trash as the .trash folder is just a few MB (I guess it's included in "Files in hidden subdirectories." in cPanel disk usage setting, btw).

 

Also, mysql shows as just 0.01 MB in the same page: I've only got a 12 KB database and considering that I've never really used, I think I could just ignore it.

 

 

If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous.

 

Edit:

 

so i just logged in so i can find the paths:

 

.trash:

 

/home/{username}/.trash

 

site builder:

 

/home/{username}/site_publisher/backups

 

Softaculous backups:

 

/home/{username}/softaculous_backups

 

Both these folder also do not exist as, well, I don't use either the site publisher nor softaculous



#5 Guest_pooks_*

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Posted 13 December 2019 - 11:07 PM

Thank you both for you replies.

 

I don't think it's trash as the .trash folder is just a few MB (I guess it's included in "Files in hidden subdirectories." in cPanel disk usage setting, btw).

 

Also, mysql shows as just 0.01 MB in the same page: I've only got a 12 KB database and considering that I've never really used, I think I could just ignore it.

 

 

If I remember correctly, sometimes either .trash or site builder will store files. Could also be backups by Softaculous.

 

Edit:

 

so i just logged in so i can find the paths:

 

.trash:

 

/home/{username}/.trash

 

site builder:

 

/home/{username}/site_publisher/backups

 

Softaculous backups:

 

/home/{username}/softaculous_backups

 

Both these folder also do not exist as, well, I don't use either the site publisher nor softaculous

 

Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space.



#6 MauroF

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Posted 13 December 2019 - 11:09 PM

 

Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space.

 

I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel:

 

The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access.



#7 Guest_pooks_*

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Posted 13 December 2019 - 11:13 PM

 

 

Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space.

 

I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel:

 

The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access.

 

 

That makes no sense as to why it would count towards your usage then...



#8 MauroF

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Posted 13 December 2019 - 11:29 PM

 

 

 

Look at Disk Usage tab. Scroll to the bottom and open up the tree with the highest amount of MB in it to see what it is that is eating up all your space.

 

I already did this: my whole home directory is only using 91 MB, most of them appear under "other usage", to cite directly cpanel:

 

The files outside of your home directory, the metadata that the system uses to store email in the mail directory, the email in Trash folders, or the files that you do not have permission to access.

 

 

That makes no sense as to why it would count towards your usage then...

 

I agree :rolleyes: , but that's what cPanel tells me... I think an admin is needed here to clarify a bit what's going on



#9 Krydos

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Posted 14 December 2019 - 03:01 AM

428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?

#10 Guest_pooks_*

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Posted 14 December 2019 - 03:24 AM

428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?


Oof. I should have seen that. It literally states it right in his Cpanel quote. Lmao

#11 MauroF

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Posted 14 December 2019 - 10:45 AM

428 MB is in use by your mail accounts. Try deleting some junk mail perhaps?

Oh yeah, eventually by checking every email account I found a 400 MB message in trash. I wonder why cPanel couldn't just tell me. Thank you







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