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[Answered] Internal Server Error and site loading forever


orange77

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All of our servers experience this from time to time. If you need zero downtime, you'll need to buy a VPS or find another host. Tommy has by far the best uptime of the 3 shared hosting options though.

 

Johnny is the worst and should be avoided if you need any sense of stable service (Johnny uptime is sometimes as little as 50%).

 

I run several production websites on Tommy, and downtime of ~0-10 minutes a day is normal, generally due to load spikes (which are typically caused by other users abusing the server or running scripts that are broken...these self-correct when the server suspends the abusive account). The spikes usually last a few minutes each.

 

For reference, take a look here: http://heliohost.grd.net.pl/monitor/ (Odds are you were trying to access your site during one of those orange/blue spots on the Tommy server load bar).

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