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[Solved] Reactivation of archived account & Display username (forum)

inactivity archived account reactivation unarchive display username

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5 replies to this topic

#1 fasouza

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Posted 04 January 2020 - 01:38 AM

Dear admin.

 

I would like to know if it is possible to unarchive my account.

Here are my details:

E-mail: heliohost <at> felipeamorim.eti.br

 

Also, is it possible to change my username here (forum) to fasouza (right now it is "famorim")?



#2 flazepe

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Posted 04 January 2020 - 01:39 AM

This support request is being escalated to our root admin.

#3 Luigi123

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Posted 04 January 2020 - 02:19 AM

Of course! :)

One of our root admins will unarchived your account and will renamed your forum account.
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#4 Byron

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Posted 04 January 2020 - 05:19 PM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#5 Byron

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Posted 04 January 2020 - 05:22 PM

Done. You should now be able to log in and your website should start working within 2 hours.

#6 Byron

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Posted 04 January 2020 - 05:23 PM

Dear admin.

 

Also, is it possible to change my username here (forum) to fasouza (right now it is "famorim")?

Done







Also tagged with one or more of these keywords: inactivity, archived, account, reactivation, unarchive, display username

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