shuffly2 Posted January 12, 2020 Share Posted January 12, 2020 User: shufflyDomain: shuffly-backend.heliohost.org I would like to know the reason of the suspension. Around one month ago I got my account suspended for high load on php. I was doing all the modifications required to resolve this, but I managed to put them live only on the last friday, so if it was the reason the benefits where on their way to be live.Otherwise please let me know the reason, so I can work on resolve it. Thanks Link to comment Share on other sites More sharing options...
Luigi123 Posted January 12, 2020 Share Posted January 12, 2020 You got suspended again for causing high server load. If you know where is it coming from, do ASAP. Or, let us know and we will help you find it. Unsuspended. Link to comment Share on other sites More sharing options...
shuffly2 Posted January 14, 2020 Author Share Posted January 14, 2020 Hi Luigi123, thanks for the response, but after one day I got suspended again. Probabily my fix is not enough to improve the situation.Is it possible to know the reason a little bit more in the details? If it is just high site trafic, if I am consuming too much memory or CPU, or for other reasons? Anyway, is it possible to be unsuspended just to download the database content?Thanks a lot Link to comment Share on other sites More sharing options...
wolstech Posted January 14, 2020 Share Posted January 14, 2020 Krydos should be able to point you to the files causing the issue. In the meantime, I've blocked your website with an .htaccess file and unsuspended you. Link to comment Share on other sites More sharing options...
Krydos Posted January 15, 2020 Share Posted January 15, 2020 High memory usage coming from php 7.2. Have you considered a VPS? You may have outgrown Tommy. Link to comment Share on other sites More sharing options...
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