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[Solved] Missing Disk Space

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#1 aiptek



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Posted 13 January 2020 - 04:28 PM



I made a donation to your sparkie server on the 09th July 2019 and you kindly upgraded my account from 1000MB up to 2000MB. I have since noticed after the rebuild with the Tommy server that when

my account was reinstated that my disk space has dropped back down to 1000MB.


Please see below my donation information.


Transaction ID: 68Y4237209411442C
Date: 9 July 2019
Payment Status: COMPLETED


Please let me know if you require any additional information?


Many thanks




#2 wolstech


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Posted 13 January 2020 - 05:16 PM



When an account gets recreated the space goes back to 1000MB by default. The same would happen if you deleted your account and made a new one. If that happens, just let us know and we can add it back :)

Please do not PM me for support. Posting on our forums lets all of us learn.
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