seraah Posted January 24, 2020 Share Posted January 24, 2020 Greetings, When trying to login to my account (Username: shristys) (email: dreamdiaries1@gmail.com)I am greeted with a screen stating my account has been archived due to inactivity.Might you please unarchive my account so that I may continue using it regularly?Thanks in advance, Link to comment Share on other sites More sharing options...
flazepe Posted January 24, 2020 Share Posted January 24, 2020 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Byron Posted January 24, 2020 Share Posted January 24, 2020 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Byron Posted January 24, 2020 Share Posted January 24, 2020 Done. You should now be able to log in and your website should start working within 2 hours. Link to comment Share on other sites More sharing options...
seraah Posted January 25, 2020 Author Share Posted January 25, 2020 well that was quick, thank you very much! Link to comment Share on other sites More sharing options...
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