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[Solved] My account has been suspended

suspended

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4 replies to this topic

#1 sonsuzti

sonsuzti

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Posted 01 February 2020 - 02:36 PM

Can you reactivate my account?

 



#2 yashrs

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Posted 01 February 2020 - 04:19 PM

The account is archived. An admin needs to unarchive it. FYI you last logged into your account at 2018-10-27. You need to login every 30 days at-least once to keep your account active :)



#3 yashrs

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Posted 01 February 2020 - 04:19 PM

This support request is being escalated to our root admin.

#4 Byron

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Posted 01 February 2020 - 05:58 PM

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days.

Unarchiving...

#5 Byron

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Posted 01 February 2020 - 06:01 PM

Done. You should now be able to log in and your website should be working again.





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