sportnix Posted February 3, 2020 Share Posted February 3, 2020 AutoSSL isn't working on one of my domains on Tommy.Renewal is stuck in progress for days,this is what it reads now: AutoSSL last ran on January 1, 1970.Expired on January 21, 2020. The certificate will renew via AutoSSL. What should I do? Account user: phink Link to comment Share on other sites More sharing options...
Sn1F3rt Posted February 3, 2020 Share Posted February 3, 2020 What's the domain in question? I presume it's vidon.net? Link to comment Share on other sites More sharing options...
wolstech Posted February 3, 2020 Share Posted February 3, 2020 Those certs are sitting in the queue waiting to be issued by the CA, so it's not even us that's causing the issue. They've been sitting in there since yesterday according to the system. Not sure why they're taking so long...the domain validation passed fine. Once they get issued they'll be installed on their own. If for some reason they don't get issued in the next day or so, let me know and I'll have Krydos look at it. In the meantime, I'd suggest just removing your SSL redirects so people don't see the security warnings. I took a look at your site, and there's not really anything that needs SSL, so the lack of security should be negligible until this is fixed. You don't have any forms or the like that I could find. Link to comment Share on other sites More sharing options...
sportnix Posted February 3, 2020 Author Share Posted February 3, 2020 Thanks,It seems the Run AutoSSL button, when you push it, will change to a spinning "AutoSSL in progress..." for 24h, and return "Run AutoSL" as It just did again.Same status thoughAutoSSL last ran on January 1, 1970.Expired on January 21, 2020. The certificate will renew via AutoSSL.I didn't re-push it this time, Link to comment Share on other sites More sharing options...
sportnix Posted February 3, 2020 Author Share Posted February 3, 2020 I removed my htaccess file a pushed the AutoSSL button again, let see if it makes any difference... Link to comment Share on other sites More sharing options...
wolstech Posted February 3, 2020 Share Posted February 3, 2020 I doubt it will. The system verified the domains already, but for some reason is unable to get certificates from the CA for these domains. WHM is showing them all in the AutoSSL queue as pending: www.vidon.phink.heliohost.org vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending vidon.phink.heliohost.org vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending webdisk.vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending cpanel.vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending webmail.vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending mail.vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending www.vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending vidon.net vidon.phink.heliohost.org phink Feb 2, 2020 4:21:01 PM 822437841 Pending www.jeep.vidon.net jeep.vidon.net phink Feb 2, 2020 9:25:44 AM 822329703 Pending jeep.vidon.net jeep.vidon.net phink Feb 2, 2020 9:25:44 AM 822329703 Pending Lets have Krydos look at this. AutoSSL on Tommy is usually pretty quick about getting certs, so I suspect these are stuck. Link to comment Share on other sites More sharing options...
Krydos Posted February 5, 2020 Share Posted February 5, 2020 I am still working on this. Link to comment Share on other sites More sharing options...
Krydos Posted February 5, 2020 Share Posted February 5, 2020 Autossl is working on vidon.phink.heliohost.org now, but there is something wrong with the vidon.net domain. Take a look at https://dnschecker.org/#NS/vidon.net The nameservers are only showing up right at like 50% of the checks. Once that gets to 100% then autossl should work on that domain as well. Maybe check with your registrar and ask why the nameservers aren't showing up for everyone? Link to comment Share on other sites More sharing options...
sportnix Posted February 5, 2020 Author Share Posted February 5, 2020 Thanks Krydos,Since Propagation can take upwards of 48 hours to complete, I will wait a bit. Link to comment Share on other sites More sharing options...
sportnix Posted February 6, 2020 Author Share Posted February 6, 2020 No improprement on the dns side,On the other hand how about that error I get on the SSL/TLS Status page in cpanel: An error occurred the last time AutoSSL ran, on February 6, 2020:MASTER DCV: A rate limit prevents DCV.How do you translate that in plain english? Link to comment Share on other sites More sharing options...
wolstech Posted February 6, 2020 Share Posted February 6, 2020 "Rate limit preventing DCV" sounds like the server is asking for too many certificates... Link to comment Share on other sites More sharing options...
sportnix Posted February 6, 2020 Author Share Posted February 6, 2020 Autossl is working on vidon.phink.heliohost.org now, but there is something wrong with the vidon.net domain. Take a look at https://dnschecker.org/#NS/vidon.net The nameservers are only showing up right at like 50% of the checks. Once that gets to 100% then autossl should work on that domain as well. Maybe check with your registrar and ask why the nameservers aren't showing up for everyone?My registrar tells me evrything is working fine, as if I simply need to clear my cache, that doesn't help much... Link to comment Share on other sites More sharing options...
Krydos Posted February 7, 2020 Share Posted February 7, 2020 I would consider switching registrar's then. This is what namecheap's coverage looks like https://dnschecker.org/#NS/krydos.com Link to comment Share on other sites More sharing options...
sportnix Posted February 7, 2020 Author Share Posted February 7, 2020 I would consider switching registrar's then. This is what namecheap's coverage looks like https://dnschecker.org/#NS/krydos.comYes of course, but since I also have other domain names that do resolve 100% it is still unclear why that very one doesn't work properly. Link to comment Share on other sites More sharing options...
wolstech Posted February 7, 2020 Share Posted February 7, 2020 That's a question for the registrar. Have you contacted them? Link to comment Share on other sites More sharing options...
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