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[HH#186789] New account


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#1 HelioHost

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Posted 14 February 2020 - 04:44 AM

Username: smi93ctb, Server: Ricky, Main domain: smi93ctb.heliohost.org

Hello,

How long does it usuallyvtake for new accounts to be created?

Thanks
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#2 sohamb03

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Posted 14 February 2020 - 06:03 AM

Should be done in 2 hours, as Apache restarts every 2 hours iirc.

#3 HelioHost

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Posted 14 February 2020 - 06:36 AM

Strange, i signed up and created an account 6 hrs ago but I still can't log
in.

On Fri, Feb 14, 2020, 10:03 Heliohost Support wrote:

> Should be done in 2 hours, as Apache restarts every 2 hours iirc.
>
> You may view the status of your ticket by visiting:
>
> https://www.helionet...p?showtopic8598
>
> Thank you,
> Heliohost support
> https://www.heliohost.org/
> https://www.helionet.org/
>
>
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#4 sohamb03

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Posted 14 February 2020 - 07:15 AM

Well that's weird, but I must also say that there were a lot of complaints on Discord regarding Ricky over the past few days. What's the username you signed up with?

#5 HelioHost

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Posted 14 February 2020 - 08:16 AM

Smi93ctb username or this email address.
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#6 sohamb03

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Posted 14 February 2020 - 08:58 AM

Well, your account has been created. Check - https://www.heliohos...tus/?u=Smi93ctb

Try logging in now.

#7 HelioHost

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Posted 14 February 2020 - 10:46 AM

Thank you for your help.

>
>
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#8 sohamb03

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Posted 14 February 2020 - 11:06 AM

Not a problem at all. We're here to help. :)




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