xohmz Posted February 15, 2020 Share Posted February 15, 2020 Hello,I can't seem to log in to cpanel. I tried resetting my password, which appears to have worked, but I still get the invalid login message. Account: xohmz Thanks,Omar Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted February 15, 2020 Share Posted February 15, 2020 What invalid message did you received? Quote Link to comment Share on other sites More sharing options...
xohmz Posted February 15, 2020 Author Share Posted February 15, 2020 Using the cPanel login:https://ibb.co/gytr3sW Using the heliohost.org/login:https://ibb.co/85GS8TW Quote Link to comment Share on other sites More sharing options...
wolstech Posted February 15, 2020 Share Posted February 15, 2020 Try resetting password here instead of through our website: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not because it's influenced by things like server load. The one built into cpanel doesn't have that problem. Quote Link to comment Share on other sites More sharing options...
xohmz Posted February 18, 2020 Author Share Posted February 18, 2020 That worked, thanks! I'm not sure what happened since I use a password manager, but I am able to log in again after resetting my password. Quote Link to comment Share on other sites More sharing options...
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