brook Posted March 14, 2020 Share Posted March 14, 2020 (edited) Just signed up. I would like to connect my db client and applications from IDE to the DB. My account is brook (brook.heliohost.com). The database is brook_docketdynamics. I would like to be able to connect from any IP if possible. I'm not sure if this is the correct way to make support tickets, if this is not the correct method, please let me know. Thanks! Edited March 14, 2020 by brook Link to comment Share on other sites More sharing options...
flazepe Posted March 14, 2020 Share Posted March 14, 2020 What database are you trying to connect remotely? PostgreSQL or MySQL? Also, it's heliohost.org. Link to comment Share on other sites More sharing options...
brook Posted March 15, 2020 Author Share Posted March 15, 2020 postgreSQL Link to comment Share on other sites More sharing options...
wolstech Posted March 15, 2020 Share Posted March 15, 2020 What's the name of the database user needing access? Link to comment Share on other sites More sharing options...
brook Posted March 15, 2020 Author Share Posted March 15, 2020 brook_dddb Link to comment Share on other sites More sharing options...
wolstech Posted March 15, 2020 Share Posted March 15, 2020 Krydos has to set this up for you. Link to comment Share on other sites More sharing options...
brook Posted March 15, 2020 Author Share Posted March 15, 2020 Thanks. Which server host do I go against? tommy.heliohost.org? Link to comment Share on other sites More sharing options...
wolstech Posted March 15, 2020 Share Posted March 15, 2020 Yes. It's not set up yet though. Our other root admin Krydos is the one who handles these, so you'll need to wait for him to respond. Link to comment Share on other sites More sharing options...
Krydos Posted March 16, 2020 Share Posted March 16, 2020 Remote access enabled. Link to comment Share on other sites More sharing options...
brook Posted March 16, 2020 Author Share Posted March 16, 2020 (edited) nvm. typo in my user. its case sensitive. Thanks very much for your help, all! Much appreciated. I am able to connect now. Edited March 16, 2020 by brook Link to comment Share on other sites More sharing options...
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