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[Solved] Please unblock my IP

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#1 biggd


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Posted 19 March 2020 - 09:19 PM



I have been informed that my SMTP server blocked access to my account as it received the wrong password too many times.


Could someone please unblock it and inform me which account is the culprit if possible?


Thank you,

#2 wolstech


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Posted 20 March 2020 - 02:39 AM



Our logs don't specify why the SMTP logins failed, just that they did, so we have no way of knowing which mailbox or device is causing it.

Please do not PM me for support. Posting on our forums lets all of us learn.
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#3 Krydos


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Posted 23 March 2020 - 03:58 PM

It looks like your IP is being blocked on Johnny since all of your @groovetunez.ga email addresses are still trying to log in to Johnny instead of Tommy where your account is actually located now.

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