Jump to content


Photo

Unable to upload file to server


  • Please log in to reply
5 replies to this topic

#1 ubitech

ubitech

    Rank I Member

  • Members
  • Pip
  • 36 posts

Posted 26 March 2020 - 06:29 PM

Unable to upload file to server 
 
ERROR - "The file you uploaded, index.html, contains a virus so the upload was canceled: Can't create temporary directory ERROR"
 
The file is exported from Bootstrap

Sending file as attachment

 

Attached Files



#2 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 11,848 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 26 March 2020 - 08:45 PM

Downloaded the attachment and it flagged on my PC as Malware/Phish.A which is weird. No phishing in sight either...

I suspect it's the content. A lot of companies have become very sensitive to healthcare content lately due to the pandemic.

Please do not PM me for support. Posting on our forums lets all of us learn.
Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#3 ubitech

ubitech

    Rank I Member

  • Members
  • Pip
  • 36 posts

Posted 27 March 2020 - 05:00 AM

Please help in solving the problem. I need to make this website go online. Its not for phishing. Neither does it contain any virus 



#4 wolstech

wolstech

    Rank X Member

  • Root Admin
  • 11,848 posts
  • Gender:Male
  • Location:Pennsylvania

Posted 27 March 2020 - 02:12 PM

If security software thinks its malware, it cannot be hosted here. It's not just our servers either, as I said earlier that file set off malwarebytes on my PC too, so something is up with that file.

Our servers use clamAV, so might want to submit a false positive report.

Please do not PM me for support. Posting on our forums lets all of us learn.
Do you play Minecraft? | Server Monitors | And the Dumbass of the Decade award goes to...


#5 yikes

yikes

    Rank I Member

  • Members
  • Pip
  • 44 posts
  • Gender:Male

Posted 27 March 2020 - 05:10 PM

If security software thinks its malware, it cannot be hosted here. It's not just our servers either, as I said earlier that file set off malwarebytes on my PC too, so something is up with that file.

Our servers use clamAV, so might want to submit a false positive report.


I can confirm this is a false positive:

https://www.virustot...e92f56e/summary

Heliohost Uptime Monitor (Personal) | Website (Personal) 

 

TOS (Heliohost) | FAQ's (Heliohost) | Discord (Heliohost)

 


#6 Krydos

Krydos

    Rank X Member

  • Root Admin
  • 19,631 posts
  • Gender:Male

Posted Yesterday, 02:05 AM

Here's the link to report a false positive https://www.clamav.net/reports/fp






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users