chichung Posted April 14, 2020 Share Posted April 14, 2020 (edited) a. chichungb. johnnyc. ww.heliohost.org I have not use the account for long time since last server upgrade. Now I am coming back but the account is suspended.Please help activate my account. Thank you very much!! Edited April 14, 2020 by chichung Quote Link to comment Share on other sites More sharing options...
Guest yikes Posted April 14, 2020 Share Posted April 14, 2020 Quote Link to comment Share on other sites More sharing options...
chichung Posted April 14, 2020 Author Share Posted April 14, 2020 (edited) My domain name is "ww" and therefore "ww.heliohost.org". Edited April 14, 2020 by chichung Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted April 14, 2020 Share Posted April 14, 2020 Your account has been suspended for High-risk domain. Which means it’s coming from your main domain that you’re using “ww”. I would highly recommend that you changed to a professional domain as soon as possible to prevent from getting suspended again. What domain would you like it to be and I’ll change it ASAP? 1 Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 14, 2020 Share Posted April 14, 2020 Luigi got it right. You got suspended because that domain is a security risk (typo-jacking). Please pick a different domain and let us know what you want it to be. We will change your domain and unsuspend you. 1 Quote Link to comment Share on other sites More sharing options...
chichung Posted April 14, 2020 Author Share Posted April 14, 2020 Thank you for reply. May I change the domain from "ww" to "ww80"? Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 14, 2020 Share Posted April 14, 2020 Your domain has been changed and your account has been unsuspended. Please give the domain a few hours to start working. Quote Link to comment Share on other sites More sharing options...
chichung Posted April 14, 2020 Author Share Posted April 14, 2020 It works fine now, thank you very much for your help!! Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted April 15, 2020 Share Posted April 15, 2020 You’re welcome! Quote Link to comment Share on other sites More sharing options...
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