[Inactive] About Auto SSL on Addon Domain on Ricky Server

[byeyoubp]

Hello

I use Ricky server with main/primary domain is example.heliohost.org

I add domain on section addon domain on cpanel contoh1.biz.st

but after two days until now Im not received auto SSL activation for my addon domain, can you help me, please?

 

User name : byeyou

primary domain : example.heliohost.org

addon domain : contoh1.biz.st

 

Best Regards

Byeyoubp

[wolstech]

That domain is still queued for me. Autossl can't get a certificate until the domain is working.

 

As for why it's still queued after 2 days I'm not sure. I'd look into it but I'm not at a computer, so I'll let Krydos take a look.

[Krydos]

I get a 403 forbidden error. Clear your browser cache if you see a queued page, and then delete or rename your .htaccess to get rid of the 403 error. Once the 403 is gone the domain should get ssl within 24 hours.

[byeyoubp]

I get a 403 forbidden error. Clear your browser cache if you see a queued page, and then delete or rename your .htaccess to get rid of the 403 error. Once the 403 is gone the domain should get ssl within 24 hours.

ok thank you

[byeyoubp]

Sorry this is not yet solved sir, until now there is no activated auto SSL for addon domain contoh1.biz.st

[wolstech]

The server is too slow for the validation to work...it's timing out while trying to get the validation file. I think this one is going to be a matter of waiting for load to come down...Ricky is running a load of 42.88 at the moment.

 

I'd suggest you just set your site up without SSL for now and see if it gets a cert when the load drops.

Log for the AutoSSL run for “byeyou”: Saturday, April 18, 2020 11:20:47 AM GMT-0400 (cPanel (powered by Comodo))
 11:20:47 AM This system has AutoSSL set to use “cPanel (powered by Comodo)”.
 11:20:47 AM Checking websites for “byeyou” …
 11:20:52 AM The website “contoh1.example.heliohost.org”, owned by “byeyou”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it.
 11:21:06 AM WARN The domain “contoh1.biz.st” failed domain control validation: The system failed to fetch the <abbr title="Domain Control Validation">DCV</abbr> file at “<a href="http://contoh1.biz.st/.well-known/pki-validation/3965DB3DC595E98028603A6E9073D259.txt">http://contoh1.biz.st/.well-known/pki-validation/3965DB3DC595E98028603A6E9073D259.txt</a>” because of an error: The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “http://contoh1.biz.st/.well-known/pki-validation/3965DB3DC595E98028603A6E9073D259.txt” because of an error: Timed out while waiting for socket to become ready for reading .
 11:21:19 AM WARN The domain “www.contoh1.biz.st” failed domain control validation: The system failed to fetch the <abbr title="Domain Control Validation">DCV</abbr> file at “<a href="http://www.contoh1.biz.st/.well-known/pki-validation/B3396AC8C4E850918ED232D3E6DEF873.txt">http://www.contoh1.biz.st/.well-known/pki-validation/B3396AC8C4E850918ED232D3E6DEF873.txt</a>” because of an error: The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “http://www.contoh1.biz.st/.well-known/pki-validation/B3396AC8C4E850918ED232D3E6DEF873.txt” because of an error: Timed out while waiting for socket to become ready for reading .
 11:21:29 AM WARN The domain “mail.contoh1.biz.st” failed domain control validation: The system failed to fetch the <abbr title="Domain Control Validation">DCV</abbr> file at “<a href="http://mail.contoh1.biz.st/.well-known/pki-validation/690E0310CA31425F0D99A4B529D8166C.txt">http://mail.contoh1.biz.st/.well-known/pki-validation/690E0310CA31425F0D99A4B529D8166C.txt</a>” because of an error: The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “http://mail.contoh1.biz.st/.well-known/pki-validation/690E0310CA31425F0D99A4B529D8166C.txt” because of an error: Could not connect to 'mail.contoh1.biz.st:80': Connection timed out .
 11:21:40 AM WARN The domain “cpanel.contoh1.biz.st” failed domain control validation: The system failed to fetch the <abbr title="Domain Control Validation">DCV</abbr> file at “<a href="http://cpanel.contoh1.biz.st/.well-known/pki-validation/134C17EC80BAE055F1E1EE32340318F6.txt">http://cpanel.contoh1.biz.st/.well-known/pki-validation/134C17EC80BAE055F1E1EE32340318F6.txt</a>” because of an error: The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “http://cpanel.contoh1.biz.st/.well-known/pki-validation/134C17EC80BAE055F1E1EE32340318F6.txt” because of an error: Timed out while waiting for socket to become ready for reading .
 11:21:51 AM WARN The domain “webdisk.contoh1.biz.st” failed domain control validation: The system failed to fetch the <abbr title="Domain Control Validation">DCV</abbr> file at “<a href="http://webdisk.contoh1.biz.st/.well-known/pki-validation/4B0740AF44273833D706225E5CC75F38.txt">http://webdisk.contoh1.biz.st/.well-known/pki-validation/4B0740AF44273833D706225E5CC75F38.txt</a>” because of an error: The system failed to send an <abbr title="Hypertext Transfer Protocol">HTTP</abbr> “GET” request to “http://webdisk.contoh1.biz.st/.well-known/pki-validation/4B0740AF44273833D706225E5CC75F38.txt” because of an error: Timed out while waiting for socket to become ready for reading .

[byeyoubp]

Ok I wait, Thanks

[byeyoubp]

Until now there is no autossl activated for my addon domain

[wolstech]

The certificate for this domain (and another user as well...) is stuck for some reason. It's showing as pending in the queue now as of 11:14 EDT on April 18, but it still hasn't issued after 3 days.

 

Krydos needs to fix it.

[Krydos]

There isn't really anything that can be done. Nothing is broken on our end. What is happening is Comodo is refusing to issue the certificate for some reason. There is no way to reset Comodo's end. Even if I contact cpanel they can't do anything. What I usually do when this happens is use something other than Comodo for the next three months, and then when that certificate expires autossl will probably be working again. I recommend following this guide to install a Let's Encrypt certificate manually https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate

[byeyoubp]

There isn't really anything that can be done. Nothing is broken on our end. What is happening is Comodo is refusing to issue the certificate for some reason. There is no way to reset Comodo's end. Even if I contact cpanel they can't do anything. What I usually do when this happens is use something other than Comodo for the next three months, and then when that certificate expires autossl will probably be working again. I recommend following this guide to install a Let's Encrypt certificate manually https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate

Ok thank you, for your information, how to enable lets encrypt at all domain section?, such as cpanel.contoh1.biz.st and etc, because its just only one or two just look like contoh1.biz.st or wwww.contoh1.biz.st, not look like autossl who secure all domain section.

[Krydos]

Just type all the domains separated by spaces.