ikemba Posted May 2, 2020 Share Posted May 2, 2020 (edited) a. HelioHost username: ikemba b. the server your account is on: ricky c. HelioHost main domain: ikemba.heliohost.org please resolve this for me. Edited May 2, 2020 by ikemba Quote Link to comment Share on other sites More sharing options...
yashrs Posted May 2, 2020 Share Posted May 2, 2020 That account cannot be unsuspended because it was suspended for phishing. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2, 2020 Share Posted May 2, 2020 It's banned for phishing. Were you using Wordpress by chance? We've been seeing lots of hacked Wordpress installations lately, and the hackers have been setting up phishing on the accounts. Quote Link to comment Share on other sites More sharing options...
ikemba Posted May 2, 2020 Author Share Posted May 2, 2020 I did not use that account for phishing. the unreliability level here is very high. You can wake up one morning and all your blog content are gone. too bad for those who failed to back up their wordpress webssite data. Quote Link to comment Share on other sites More sharing options...
wolstech Posted May 2, 2020 Share Posted May 2, 2020 WordPress is notorious for bad security. You're one of many here in the past few weeks who got an accidental phishing ban due to WP getting hacked. We highly recommend not using WP for this and many other reasons. For example, here's two others who had the same thing happen to them recently...both were hacked WP that got them banned for phishing: https://www.helionet.org/index/topic/39486-solved-suspended-choccbe/ https://www.helionet.org/index/topic/39420-suspended-blitzcod/ Unfortunately, we don't have any choice but to ban accounts that contain phishing content. Out provider requires we remove this content when it's reported or detected, and if we fail to do so, they block the entire server until it is removed. Because these accounts often contain stolen data collected by the phishing site, we can't let the account owner have the account back either. An invite for a replacement account has been emailed to the address on file Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 2, 2020 Share Posted May 2, 2020 the unreliability level here is very high.I agree, wordpress is very unreliable. That's why we encourage anyone who will listen not to use it. Quote Link to comment Share on other sites More sharing options...
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