otmanait Posted May 2, 2020 Share Posted May 2, 2020 hello please reactivate my account i have a important email linked with my hostingplease solve that problem... Link to comment Share on other sites More sharing options...
Luigi123 Posted May 2, 2020 Share Posted May 2, 2020 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
otmanait Posted May 3, 2020 Author Share Posted May 3, 2020 my account "otmanait" associated with otmanait400@gmail.complease solve that problem Link to comment Share on other sites More sharing options...
Byron Posted May 3, 2020 Share Posted May 3, 2020 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... Link to comment Share on other sites More sharing options...
Luigi123 Posted May 3, 2020 Share Posted May 3, 2020 Yup we knew that it’s already archived. Please wait for one of our root admins to get your account unarchived. Link to comment Share on other sites More sharing options...
Byron Posted May 3, 2020 Share Posted May 3, 2020 Done. You should now be able to log in and your website should be working again. Link to comment Share on other sites More sharing options...
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