painless Posted June 3, 2020 Share Posted June 3, 2020 Hello, Ive gotted suspended again, as heliohost.org says: http://prntscr.com/ssx6ldI had maintenance mode on all websites that I own but I disabled it yesterday to test a few things and it seems that I forgot it off and it probably from my server monitor since I have it pinging my 3 websites every 2 minutes. The server monitor is not the problem here right? Noneone knows my websites so they arent checking out any part of my website. Yesterday I was inactive since I was working on a plugin for my webstore. Hint: I didnt do anything with the webstore yesterday. Krydos if you could tell me the reason behind my second suspend. Thank you and have a good day! Quote Link to comment Share on other sites More sharing options...
Sn1F3rt Posted June 3, 2020 Share Posted June 3, 2020 Your account was suspended for causing high server load. I've unsuspended your account but please try to limit the load you put on our servers. If you need help figuring out what caused the high load let us know, we might be able to help. Quote Link to comment Share on other sites More sharing options...
Krydos Posted June 3, 2020 Share Posted June 3, 2020 It must have been the server monitors, because your load is basically nothing for today. The last three days you were using a lot of memory. Quote Link to comment Share on other sites More sharing options...
painless Posted June 3, 2020 Author Share Posted June 3, 2020 ok thank you ive removed the server monitor. Quote Link to comment Share on other sites More sharing options...
painless Posted June 3, 2020 Author Share Posted June 3, 2020 also ftp and cpanel isnt working but webs are, tried refreshing cache but didnt work. tried a different browser, no results. Quote Link to comment Share on other sites More sharing options...
Krydos Posted June 4, 2020 Share Posted June 4, 2020 You got blocked in the firewall for failed SFTP connections. I unblocked you. You can check if you're blocked by logging in at https://www.heliohost.org/login/ It will give you a big popup message explaining why. Quote Link to comment Share on other sites More sharing options...
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