Seekier Posted July 11, 2020 Share Posted July 11, 2020 Please unsuspend my account.User: MaijoServer: TommyThanks in advance Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 11, 2020 Share Posted July 11, 2020 Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic, you might want to consider purchasing a VPS instead. https://www.heliohost.org/vps/ VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Quote Link to comment Share on other sites More sharing options...
Seekier Posted July 12, 2020 Author Share Posted July 12, 2020 @wolstech thanks for the quick response but I have cleared cache still I see suspension. It seems my account is still in suspension.Please help is needed to get it out of suspension.Thanks for the good work Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 12, 2020 Share Posted July 12, 2020 It looks like it resuspended itself for load almost instantly. The server load is extremely high at the moment, and you are one of the heavier users (your RAM use is consistently near 100 for the past several days) so it got suspended. I've put an htaccess with "deny from all" in your public_html to disable your websites, and unsuspended you. Please fix the load issue before removing it. Quote Link to comment Share on other sites More sharing options...
Seekier Posted July 12, 2020 Author Share Posted July 12, 2020 It looks like it resuspended itself for load almost instantly. The server load is extremely high at the moment, and you are one of the heavier users (your RAM use is consistently near 100 for the past several days) so it got suspended. I've put an htaccess with "deny from all" in your public_html to disable your websites, and unsuspended you. Please fix the load issue before removing it.Thanks, I'm already on it Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.